Our first competitive advantage is to ensure that we offer our customers unique services that cannot be experienced in any other transfer company, but with Rapida. We intend to have a well-organized system that will ensure that the cars used for travelling are in perfect condition and are executive and comfortable enough for the client’s satisfaction
As the name states Rapida , we intend to be quick in all our activities starting from the response to the call from clients , we shall have 24hour customer care desk to respond to all client’s calls as quick as possible, this is so as not to delay or waste any minute that clients would utilize to enjoy their stay .
We shall value our customers because we understand that without them, we cannot grow our business and attain the heights we intend to, which is why we shall roll out measures to ensure that we retain a high number of clients whilst also attracting new ones. We shall have discounts in place, coupons and other strategies that will ensure that we retain our customers.
